Manly’s online doctor consultation service gives you a convenient and discreet way to fit medical concerns into your busy lifestyle.
You can also choose a face-to-face video consultation with a doctor. We use the same security as banks to ensure your information and conversation remain safe and secure.
Book a face-to-face online doctor consultation
- An online, face-to-face consultation with a doctor is ideal for common illnesses that don’t require a physical examination – like colds, anxiety, or joint pain.
- Choose a time that suits you across 7 days of the week.
- Talk in confidence with a trained GP.
- Have your prescription returned to Manly for swift and discreet home delivery.
Frequently asked questions
How does the online doctor service work?
Manly’s online doctor partners are webdoctor.ie.
There are two ways to use this service.
- If you need to request a prescription for one of the conditions listed above, you can simply fill out a questionnaire which a registered doctor will then review. This is charged at €25.
Once your request is approved, the doctor will email your prescription to Manly’s Retail Pharmacy, based in West Cork, to dispense. Once we receive your prescription, we will call you to discuss your treatment, and arrange payment for the prescription and delivery.
- If you need to consult a doctor via phone/video call for a condition not listed above, you can request one of the doctors to contact you directly. You will need to fill out a short questionnaire so the doctor has your details ahead of the call. This service is charged at €35, and is non-refundable.
Following the consultation, if the doctor wishes to issue a prescription, this will be sent to Manly’s Retail Pharmacy based in West Cork to dispense. Once we receive your prescription, we will call you to discuss your treatment and arrange payment for the prescription and delivery.
Can I see an online doctor and my own GP?
Yes. Requesting an appointment with our online doctors will not affect your relationship with your regular GP. You can choose whether or not we share details of your consultation with your GP. You can continue to see your own GP as normal.
How long will it take for the doctor to review and issue a prescription?
An Irish registered doctor will review and issue a prescription usually within two hours. If it is not appropriate to issue a prescription based on the consultation, then a refund will be made to your payment card automatically.
Do you accept Medical Cards for online doctor consultations?
Our online doctor partners do not accept Medical Cards for their repeat prescription service, or their consultation service. However, if you receive a prescription from the online doctors, Manly will apply your medical card to the prescription, which will be charged accordingly.
What should do in the event of an emergency?
For all medical emergencies, you should contact the emergency services on 112 or 999.
Can I get my prescription medication delivered?
Yes, we deliver prescriptions nationwide, using our next-day delivery service in conjunction with Fastway couriers. Manly offer a free delivery service for all orders over €50. All deliveries are fully trackable. Orders less than €50 will have a €5 delivery fee.
How will I know when my prescription is ready?
One of our pharmacists will contact you by telephone to discuss the prescription and answer any of your questions about how to use the medication prescribed. We will advise on the cost of the medication and the time for the prescription to be dispensed.
How do I pay for my medication?
One of our pharmacists will call you for a brief consultation on your prescription. We can then take payment over the phone.
Can I get a repeat prescription?
Yes, depending on the condition being treated, repeat prescriptions can be issued for as long as six months if appropriate. The cost for the service is always €25, including for single or repeat prescriptions.
What if my condition is not listed?
If your condition is not listed, Webdoctor.ie provides the option of a GP Phone/Video Consultation.
This service is not suitable for emergencies, and it may take an hour or two to receive a response. The cost of this service starts at €35 and is non-refundable. Our online doctor partners, webdoctor.ie, will collect some information about your health, medical history, and lifestyle through their online form.
As soon as the doctor has reviewed your information, they will contact you by phone/video call on a number that suits you. Once the doctor has completed this consultation, they can forward a prescription directly to Manly’s Pharmacy if appropriate. This service is only available to patients who are resident in the Republic of Ireland.